RSS99 Privacy Policy

1 Introduction

rss99 operates the online gaming platform at rss99.net. This Privacy Policy explains how rss99 collects, uses, stores, and protects the personal information of players who register and use the platform. It also explains the rights you have over your own data and how to exercise them.

By creating an account on rss99 or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how rss99 handles your personal data. If you do not agree with any part of this policy, you should not use rss99.

2 Data We Collect

rss99 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with rss99. Below is a breakdown of what rss99 collects and why.

Data Type	Examples	Why Collected
Identity Data	Full name, date of birth, national ID	Account verification and age checks
Contact Data	Phone number, email address	Account communication and support
Payment Data	bKash/Nagad/Rocket number, transaction IDs	Processing deposits and withdrawals
Technical Data	IP address, device type, browser, OS	Security monitoring and fraud prevention
Usage Data	Games played, session duration, bet history	Responsible gaming and platform improvement
Communication Data	Support chat logs, email correspondence	Resolving disputes and improving support

rss99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

3 How We Use Your Data

rss99 uses the personal data it collects for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy without first obtaining your consent.

• To create and manage your rss99 account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To detect and prevent fraud, money laundering, and unauthorised account access.
• To comply with legal and regulatory obligations applicable to rss99.
• To send you important account notifications, such as deposit confirmations and withdrawal updates.
• To provide customer support and resolve disputes related to your rss99 account.
• To personalise your experience on rss99, including showing relevant promotions.
• To monitor responsible gaming indicators and intervene if problem gambling patterns are detected.
• To improve the rss99 platform based on aggregated usage data and player feedback.

4 Legal Basis for Processing

rss99 processes your personal data only when there is a valid legal basis to do so. Depending on the purpose, rss99 relies on one or more of the following legal grounds:

• Contract performance — processing is necessary to provide the rss99 service you signed up for, including account management and payment processing.
• Legal obligation — rss99 is required by law to verify player identities, retain transaction records, and report suspicious activity.
• Legitimate interests — rss99 has a legitimate interest in preventing fraud, securing the platform, and improving services, provided these interests do not override your rights.
• Consent — for optional communications such as promotional emails or SMS, rss99 will only contact you if you have explicitly opted in. You can withdraw consent at any time.

5 Data Sharing and Third Parties

rss99 does not sell your personal data. However, to operate the platform effectively, rss99 shares certain data with trusted third-party service providers who are contractually bound to handle your information securely and only for the purposes rss99 specifies.

• Payment processors — bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers — rss99 may use third-party KYC services to verify your identity documents during account verification.
• Game software providers — game providers receive anonymised session data to ensure fair play and resolve technical disputes.
• Legal authorities — rss99 will disclose data to law enforcement or regulatory bodies when required by law or court order.

All third parties that rss99 works with are required to implement appropriate security measures and are prohibited from using your data for their own marketing purposes.

6 Cookies and Tracking

rss99 uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it. When you first visit rss99, you will be asked to accept or manage your cookie preferences.

• Essential cookies — required for the platform to function. These cannot be disabled without breaking core features like login and payment processing.
• Analytics cookies — help rss99 understand which pages are visited most, how long players stay, and where they encounter problems. All data is aggregated and anonymised.
• Preference cookies — remember your settings such as language preference and display options so you don't have to reset them each visit.
• Security cookies — used to detect and prevent fraudulent activity, including bot access and account takeover attempts.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect how some features of rss99 work.

7 Data Retention

rss99 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. The table below outlines the standard retention periods rss99 applies to different categories of data.

Data Category	Retention Period	Reason
Account Information	Duration of account + 5 years	Legal and regulatory compliance
Transaction Records	7 years from transaction date	Financial reporting obligations
Identity Documents	5 years after account closure	Anti-money laundering requirements
Support Communications	3 years from last interaction	Dispute resolution
Technical/Log Data	12 months	Security monitoring

Once the applicable retention period expires, rss99 securely deletes or anonymises your data so it can no longer be linked back to you.

8 Your Rights

As a player on rss99, you have the following rights regarding your personal data. You can exercise any of these rights by contacting rss99 support at [email protected].

• Right of access — you can request a copy of all personal data rss99 holds about you at any time.
• Right to rectification — if any of your data held by rss99 is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can request that rss99 delete your personal data, subject to legal retention obligations.
• Right to restrict processing — you can ask rss99 to limit how your data is used while a dispute or review is ongoing.
• Right to data portability — you can request your data in a structured, machine-readable format for transfer to another service.
• Right to object — you can object to rss99 processing your data for direct marketing purposes at any time.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting prior processing.

rss99 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and rss99 will notify you if an extension is needed.

9 Children's Privacy

rss99 is strictly an 18+ platform. rss99 does not knowingly collect personal data from anyone under the age of 18. If rss99 discovers that a minor has registered an account, the account will be immediately closed and all associated data deleted.

If you believe a minor has registered on rss99, please contact support immediately at [email protected] so the account can be reviewed and closed without delay.

10 Security Measures

rss99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

• All data in transit is protected using TLS 1.2 or higher encryption.
• Stored data is encrypted using AES-256 industry-standard encryption.
• Access to personal data within rss99 is restricted to authorised staff on a need-to-know basis.
• rss99 conducts regular security audits and vulnerability assessments of its systems.
• Two-factor authentication is available for all rss99 player accounts and is strongly recommended.
• Suspicious login attempts trigger automatic account alerts and temporary access restrictions.

While rss99 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your rss99 login credentials with anyone.

11 Updates to This Policy

rss99 may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that affect how rss99 uses your personal data, we will notify you via your registered contact method at least 7 days before the changes take effect. Continued use of rss99 after the effective date of any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how rss99 handles your personal information, please get in touch with the rss99 support team.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: Within a few hours for general queries; up to 30 days for formal data rights requests